Support
For Students
As a first port-of-call, please take a look at our dedicated support site for students. You could also try the comprehensive Canvas student guide.
If you cannot find a solution to your issue, or you have a suggestion or comment, please email canvas@gse.harvard.edu - we'd be delighted to hear from you. Emails sent over the weekend will be replied to on the following Monday. For urgent matters, please call Harvard University IT (HUIT) 617-495-7777, or contact Instructure, the creators of the Canvas LMS, through their 24/7 support (details below).
For Faculty and Teaching Staff
Consultations
Consultations | Canvas @GSE (harvard.edu)
Instructure Support
Professional Ed Canvas Support:
Phone: 1-844-760-1058
Residential Canvas Support:
Phone: 1-844-326-4466
You can also reach out to Canvas Support via Chat from the Help menu in Canvas.