"400 Bad Request" errors can be solved by clearing cache and cookies. The cause is very difficult to identify and will differ from user to user. Anecdotal information leads us to believe Chrome is more susceptible to these errors and may be connected to...
If you cannot access the course site at all, please review the FAQ on that particular issue: Why do I not have access to my course site?
If you've received this error message when attempting to access a page, file, assignment, or anything of the like in a...
Whenever you need to sign-in to Zoom, ensure you do so via logging in at https://harvard.zoom.us or when prompted select "sign-in with SSO" -- do not use an email/password. See the following article for more:
Please check out our page on your status after graduation.
Students have access to the workspace for as long as instructors decide to keep it open and for as long as the students are active students. Students lose access after graduation (or if they drop out) regardless of whether the workspace remains open or...
A useful guide for using the LRT can be found on your Gutman Library Tutorial Repository Canvas site:
Using Library Reserves at HGSE: Gutman Library Tutorial Repository 2025-26
On there you will find links for further help and support, if your question isn...
This is because you have not set up your Okta identity verification after claiming your HarvardKey.
The instructions to do this are here:
Getting Started with Okta identity verification | HUIT
Set up Okta identity verification for new HarvardKey users | HUIT
Direct messages, and their notifications, are grid-wide. Direct messages are not tied to a particular workspace. If you are looking at Course A, a student could message you from Course B and you will receive the notification while you are in Course A.
This...
If a course has implemented custom navigation links to the left-hand navigation menu, those links will not transfer over correctly if the course is copied/migrated in full to a new course shell.
It is advised that instructors use the Modules page to...
The first stop for any teaching fellows/assistants looking to get on Canvas should be the Human Resources Office to ensure you have completed your paperwork to be hired and verify your appointment to the specific class. Once you are hired, HR will add you...
Course notifications are sent out to all members of a course. Notifications are sent out when a specific action has been completed which will trigger a notification to be sent out. For instance, if a new graded assignment was created and saved and...
