How do I join Zoom sessions in Canvas?

The Zoom Canvas integration is used by instructors to schedule online, live meetings which may include classes, sections, office hours, and any other course-related sessions. The Zoom integration will display within the course menu. On entering the application from the course menu, you will see a list of upcoming live sessions. These will also display in your Canvas calendar.

By accessing your course sessions via the Zoom Canvas integration, you are minimizing potential connection issues. Here are two things to bear in mind if you do have issues. First, you should always use your Harvard Zoom account to join sessions. Second, sessions will nearly always be passcode protected. If you attempt to join the session via Canvas, you will not need this passcode. If you have only the meeting ID, and not the full link that includes a hashed passcode within it, you will need the passcode and this may not have been made available to you for security reasons.

If you cannot join a Zoom session in Canvas make sure you are using your Harvard Zoom account and not your personal account.

How do I know I'm using my Zoom Pro account?

1. If logged in via a web browser, click on your profile. Scroll down under settings and look for your “sign-in email” – it should be your @gse.harvard.edu email address. Beneath your email there should be text stating Linked Accounts SSO.
2. Using the Zoom desktop client, click on your profile image (top right) – it should show your username, @gse.harvard.edu email address, and “Pro”
3. Using your mobile device (iOS) and the Zoom client, opening the app should immediately display your name, @gse.harvard.edu email address and “licensed”.