Welcome to the Canvas support page from GSE IT!
For Degree Program Students
- Welcome to Canvas for students (Harvard Key required)
- Instructure Canvas student guide (external site)
If you cannot find a solution to your issue, or you have a suggestion or comment, please email email@example.com - we'd be delighted to hear from you. Emails sent over the weekend will be replied to on the following Monday. For urgent matters, please call Harvard University IT (HUIT) 617-495-7777, or contact Instructure, the creators of the Canvas LMS, through their 24/7 support that can be accessed via the Help icon on the furthest left navigation bar in your Canvas environment.
For Faculty and Teaching Staff
If you're an instructor or staff member, please take a look at our dedicated Canvas and tech tools support site. We are always available for consultations and for any issues that arise, please do not hesitate to contact us at firstname.lastname@example.org. Here are some helpful links:
- 2021-22 Canvas and Tech Tools Support (Harvard Key required)
- Canvas Instructor Guide (external site)
- Harvard-developed Canvas tools
- HUIT Knowledgebase
You can also reach out to Canvas Support via the Help icon on the furthest left navigation bar in your Canvas environment.
Suggestions and Feedback
If you have any feedback or suggestions for us, please feel free to submit them via this form:
Canvas Suggestions and Feedback (external link; Harvard Key required)