Frequently Asked Questions

    How to edit your course list

    Not all of your courses will appear in your Canvas dashboard, the landing page when you log into Canvas. In fact, upcoming courses will likely not appear. You probably want to prioritize seeing current courses over past ones. Here's how to customize which courses appear on your dashboard.

    Click on Courses, then click on All Courses.


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    Getting Started with Canvas

    In this module, we'll cover how to create and edit the basic content types in Canvas.

    Content Types

    Canvas has many useful content types built in, and many more can be added using external tools. This module covers the content types built in to Canvas. Here's a brief overview; we'll dive in deeper later on in the module.

    1. Pages

    These are the building blocks of a Canvas site. You're looking at a page right now! A page can be as simply text-only, or can include embedded images and multimedia. It's possible to create wiki...

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    What is the difference between Availability Dates & Due Date?

    Availability dates define when students are able to view assignments and when the last date and time to submit to an assignment is. Availability dates are not required, but may be useful in limiting access if desired.

    Available From: The date and time for when assignments will become accessible by students.

    Available Until: The date and time for when students can no longer submit to an assignment.

    The Due Date defines the date and time when a submission to an assignment is considered late. If...

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    How do I message/email the entire course?

    Option One: Canvas Inbox

    Messaging through the Canvas Inbox is quick and efficient. No extra configuration is necessary, all that is needed are:

    • Course Name(s)
    • Name of recipient(s), role(s), group(s), or section(s).

    Messaging via Inbox allows teachers and teaching staff to message all members within a course, and is also useful when there are specific users to message in addition to any other groups, sections, or role types (...

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    Webex Host Quick Reference

    Managing participants

    To invite people to a meeting in progress, select Invite and Remind from the Quick Start tab. You can invite people by email or by sending a link to your meeting. Select Participant > Entry and Exit Tone to ensure these tones are turned off, as they are potentially disruptive to your meeting.

    It is possible to restrict access to a meeting, preventing anyone new from joining a meeting -- whether they were invited or not. Select Meeting>Restrict Access to do this. Click on Meeting>Restore Access to begin allowing new participants in again.

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    Troubleshooting issues joining your first WebEx meeting

    Have trouble joining your first WebEx meeting?

    The first time you start or join a meeting, the WebEx Meeting Manager application is automatically downloaded to your computer. In most cases, you will be able to immediately proceed to your meeting. If you are having trouble joining, look for the following:

    •  ActiveX download prompt
    • Java download prompt
    • Mac users download prompt

    If your...

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    How to share content in Webex

    Hosts and Presenters


    To begin annotating, click Annotate in the meeting controls. Select a tool for making annotations. To allow other participants to annotate as well, click Annotate in the meeting controls, then select Allow to Annotate.


    To save annotations, click Save Annotations in the tools panel. You can allow participants to save annotations, too, by allowing the Screen Capture privilege to them.


    You can share any file in a WebEx meeting by clicking on Share and then File.This will open...

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    How to conduct Polls in WebEx

    Create a questionnaire (for Windows)

    Presenter only

    To conduct a poll, you must first create a poll questionnaire. You create a questionnaire in a meeting. To save time during a meeting, you can start the meeting earlier than the scheduled time, create a questionnaire on the Polling panel, save it, and then open it during the actual meeting.

    1. Open the Polling panel in a meeting.
    2. In the Question section, select one of these question types:
      1. To create a multiple-answer question, select Multiple choice, and then...
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    Harvard-built tool: Manage Course

    The Harvard-built course tools Manage People and Manage Sections have been streamlined, along with a new tool, Import iSites Content. These three valuable tools have been integrated into Harvard's new Manage Course feature.


    The Manage Course link can be found on the left side course navigation in any Canvas course. The link will appear grayed out, since it is visible only to admins and teaching staff. Let's look at each of the tools contained therein.


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    Creating Assignments

    Assignments: an introduction

    Assignments are one of the most important components of Canvas.  Assignments are where students will submit work for grading.  Papers, projects, presentations, and even class participation will be graded using assignments.  In the most basic configuration, Assignments allow students to upload their documents to a place where teaching staff can view them and provide feedback.  In more complex configurations, Assignments use integrated rubrics for grading and allow Canvas to calculate each student's final grade.

    Creating a...

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    How to upload and embed videos to Canvas via Kaltura

    Kaltura is Harvard GSE's video hosting platform. Kaltura integrates with Canvas via the Media Gallery link in the left-side course navigation menu, and video the toolbar widget in the Canvas Rich Content Editor. Video content can be uploaded to your repostitory and the course repository via either tool. If you choose, you can embed Kaltura content within Canvas pages, discussions, and announcements. Please note that the Media Gallery link is not visible to students; in order to share video with students, it must be embedded in a Canvas content area the students have access to....

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